Last updated: July 2026
We collect your name, email address, and phone number when you sign up or purchase a ticket. We also collect payment information which is processed securely by Paystack - we do not store your card details.
We use your information to process ticket purchases, send ticket confirmations and event updates, provide customer support, and improve our platform.
We share your name and contact details with event organizers for events you have purchased tickets for. We do not sell your personal information to third parties.
We take reasonable measures to protect your personal information. All payments are processed by Paystack using industry-standard encryption.
We use session cookies to keep you logged in. We do not use tracking or advertising cookies.
You can request access to, correction of, or deletion of your personal data by contacting us at support@tickethub.co.ke.
For privacy-related questions, contact us at support@tickethub.co.ke or via WhatsApp at +254 114 525 941.